Mandate – Toledo City Water District

MANDATES

The mandate of TCWD as briefly defined in the amendment proclamation is:

To supply adequate, reliable and clean drinking water for Toledo City and component barangays.
To meet the water supply demand of the town it shall lay distribution lines and generally shall undertake water related works such as maintenance, rehabilitation and expansion.
Administer, rehabilitate and control the smooth operation and maintenance of the water supply system.
To provide efficient and effective sanitation and sludge deposal service for Toledo City and component barangays.

VISION

A Better TCWD for a Progressive Toledo

MISSION

Quality 30K in 2030

Core Values

Integrity

Cultivating among the people the highest ethical standards by practicing accountability, honesty, loyalty, credibility, responsibility and transparency in the utility's daily operations

Innovativeness

To inculcate among our people the mindset to strive for continuous improvement because we want to be the best that we can be. We want our people to focus on the possibilities, not the constraints as we innovate together for a more sustainable water service.

Competence

To develop among our people the highest level of competence to choose and adapt from within the acquired processes those ones necessary to solve unknown complex task or problem. The skills each individual in the Agency has to be able to do to be “great” are identified in the context that if everyone performs at the “great” level, then the Agency strategy will be achieved and TCWD is like to have a competitive advantage.

Teamwork

Nurturing among our teams the value of working with others in a way that takes advantage of each team member's unique strengths to achieve results that exceed the cumulative results they each could have individually accomplished.